Privacy Policy

Effective Date: 1st October 2023

Introduction:

Thank you for choosing Preserve 2005. We are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services.

Information We Collect:

When you place an order or use our services, we collect personal information necessary to process and fulfill your order, including your name, email address, phone number, billing address, and shipping address. We also collect information about your device, browser, and IP address to enhance your user experience and ensure website functionality.

Use of Information:

We use the personal information we collect to fulfill your orders, communicate with you about your order status, and provide customer support. We may also use your information for analytical purposes using Shopify's built-in analytics system and Razer Merchant Services for payment processing. These analytics help us improve our products and services. With your consent, we may also send you marketing communications via Shopify's provided system for promotional emails.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We use secure socket layer (SSL) technology to encrypt data transmission during online transactions and store your data in secure servers.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that collect data such as your browsing preferences. You can manage cookie preferences through your browser settings.

Social Media Integration:

Our website may include clickable social media icons that direct you to our official pages on platforms such as Facebook, Instagram, and WhatsApp. Please note that when you click on these icons, you may be redirected to the respective social media platforms, and they may collect certain data about your interaction.

We encourage you to review the privacy policies of these social media platforms to understand how they handle your personal information. Our Privacy Policy does not govern the data collection, processing, or usage practices of third-party platforms. We are not responsible for the privacy practices or content of these platforms.

Third-Party Service Providers:

To fulfill and deliver orders, we may share your personal information with trusted third-party service providers, such as delivery partners and payment processors (including Razer Merchant Services and Stripe). These service providers are authorized to use your information only as necessary to provide the requested services. We do not share customer data with any other third-party platforms.

Customer Rights:

You have the right to access, correct, or delete your personal information. If you would like to exercise these rights or have any concerns about the data we hold, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your data when it is no longer needed.

Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Policy periodically. Continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at admin@preserve2005.com. We are here to assist you.